Aged Care Quality

Please click HERE to go to agedcarequality.gov.au to read up on any further information that might interest you.

Organisations providing Commonwealth subsidised aged care services are required to comply with the Aged Care Quality Standards (Quality Standards) from 01 July 2019.

Organisations will be assessed and must be able to provide evidence of their compliance with and performance against the Quality Standards.

The Quality Standards are made up of eight individual Standards: (please also see our colourful chart with a more detailed explanation)
1. Consumer dignity and choice
2. Ongoing assessments and planning with consumers
3. Personal care and clinical care
4. Services and Supports for daily living
5. Organisation’s service environment
6. Feedback and complaints
7. Human resources
8. Organisational governance