Permanent Care
The Willows is a high care facility committed to delivering high-level care to you or your loved ones.
High-level residential care provides you with assistance for all day-to-day living activities. Nursing staff also manage all medical requirements.
- Specialised furnishings and equipment items such as mobility aids e.g.
- Walking frames, wheelchairs*
- Nursing care
- Medical management
- Basic medical and pharmaceutical supplies including continence aids*
*conditions apply
Our wide range of holistic programmes are designed to meet the physical, social, spiritual, emotional and cultural needs (we cater for all religious denominations) of each resident. At The Willows our residents can enjoy a safe and secure environment, being cared for by professional staff dedicated to their well-being.
Dementia covers a range of diseases that involve a varied range of symptoms from memory loss to difficulty with day to day living. At The Willows we understand and have the expertise to care for people living with early or late stage of progressive dementia.
Fees
What Are The Fees?
There are fees to live in a residential aged care centre. The amount of fees you will pay depends on your financial circumstances.
The Government does assist with the cost of residential aged care, but you will need to contribute to the cost if you can afford it.
Steps to fee assessment
When you move into an aged care home either Centrelink or the Department of Veterans’ Affairs will assess your income so that the Department of Health and Ageing can work out the amount of means-tested fee you may be asked to pay.
In order to have your assets assessed it is necessary to fill out a form called ‘Request for an Asset Assessment‘ and submit it to Centrelink or the Department of Veterans‘ Affairs. This form can be obtained through your ACAT or by calling the Aged Care Information Line on:
1800 500 853.
It’s a good idea to get an asset assessment before you move into residential aged care. It will give you a clearer understanding of your financial situation before making decisions about moving into aged care.
Daily fees
Daily fees contribute towards daily living costs that covers clinical care, meals, laundry and basic services. Daily fees are made up of two components:
- A basic daily fee which all residents (except Australian ex-prisoners of war) are required to pay, the basic daily fee is set by the Government and equates to 85% of your Centrelink pension. This amount is currently $63.82 per day and vary from time to time as the level of the pension increases.
- A means-tested fee which is an additional fee charged to those who have a higher income. The amount of income tested fee depends an assessment made by Centrelink or the Department of Veterans’ Affairs.
We offer various types of accommodation and have to comply with Government accommodation payment system which relates to the room size offered:
This applies to all residents determined as non-supported by the Government.
| ROOM TYPE | NO. OF ROOMS | RAD | DAP |
| Single | 5 | $400,000 | $89.53 |
| Double | 5 | $380,000 | $85.06 |
| 3 Bed | 3 | $360,000 | $80.58 |
| 4 Bed Wards | 4 | $340,000 | $76.10 |
All prices are negotiable
Payment of the above accommodation payments depends on the assets of your mother/father/relative and this assessment is done by Centrelink or by DVA.
Prospective residents who do not have the means to pay an accommodation payment are always welcome at The Willows Private Nursing Home. Our goal is to provide the best possible care to those who require it.
The accommodation payment can be paid by either:
- Lump sum, which is called a Refundable Accommodation Deposit or RAD; or
- Daily Payment (Daily Accommodation Payment – DAP) – MPIR from 1 April 2025 is 8.17%
- A combination of a RAD and a DAP.
An example of the combination payment is as follows:
Resident A enters into a single room and chooses to pay the RAD 20% as a lump sum and 80% as a daily payment. Resident A would therefore pay a lump sum of $80,000 and a daily payment (DAP) of $71.63. This daily payment is calculated as follows:
| Unpaid lump sum | $320,000 |
| Maximum Permissible Interest Rate | 8.17% |
| DAP ($320,000 x 8.38%) divided by 365 days | $71.63 |
Resident B enters into a single room and chooses to pay $40,000 as a lump sum and 90% as a daily payment. Resident B would therefore pay a lump sum of $40,000 and a daily payment (DAP) of $80.58 This daily payment is calculated as follows:
| Unpaid lump sum | $360,000 |
| Maximum Permissible Interest Rate | 8.17% |
| DAP ($360,000 x 8.38%) divided by 365 days | $80.58 |
If you wish to see alternative examples please contact us.
The decision is yours. If your mother/father/relative has the asset base to pay the accommodation payment, it is recommended that you seek advice from a Financial Planner to see which payment option best suits your financial arrangements. If you do not have a Financial Planner we have brochures from various planners who have knowledge of the industry.
Within 28 days of entering the facility you must advise the management of The Willows Private Nursing Home which option they wish to choose. If this is not done the management of The Willows Private Nursing Home will implement the preferred option of the Board. The Board’s preferred option is a Lump sum of $40,000 and the remainder by daily payment.
Rates are current from 01 April 2025